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John-Paul Bertsch B.Eng , Service Technician.

John-Paul Bertsch ( JP ) has over 30 years of experience in the audio electronics field.  Augmented by his engineering degree and electronics technology diploma, his diverse audio experience includes; electronics repair, custom electronics circuit design, audio dsp programming, and sound engineering. 

John-Paul or JP is now heading our repair and special project department. 

So, feel free to contact us today for any and all repairs to your beloved HiFi gear. You will be rewarded by top-notch professional care and attention to detail.

Your Next Sound System

What Buyers Are Saying

I purchased a pair of Legacy speakers from Perry. Before I bought them he took the time to explain why my other speakers were not performing the way I wanted ( i am a listener not at all technical ) and gave me great advice on upgrades. The speakers sound great! You don't find people out there that take an interest in all your equipment and listen to your needs and offer great advice and service. Perry does this.

Ed Evans

Really appreciated Perry’s familiarity with the issues for a media servicer/streamer/renderer.  Perry answered my questions promptly, even after hours, and it was a relief that he helped with the subscription process - one less task for me as I struggled once or twice to get the unit set up. Really happy with Roon and the Nucleus and Perry’s non-pushy, no gimmick approach. 


I bought a Violectric HPA V281 from Perry, the sales representative for HiFi Shop Direct located in Vernon, BC. I opted for a demo V281 and the price was fair. Perry answered my questions and got back to me either by phone or email. I'm quite satisfied with the transaction & Perry did all he could to make it happen. I personally recommend doing business with Perry and HiFi Shop Direct. 

Bob G

Great seller, nice person to deal with. Will continue to deal with Perry!! Top Notch 


If you want someone who will just give you the stock answers with increasing prices, then you can go anywhere. If you want someone who will give solid, trustworthy advice, then Perry is the guy to go to. A+ absolutely. 

Fencing Fan